Click to login into Blackboard
Find 24/7 help with Blackboard by calling our Help Line at 1-866-334-9179  or go to http://www.sunydutchess.edu/helpdesk

Click Here to Login to Your Blackboard Course Site
Login Here

 

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845-431-8959 press 2


TLC Faculty Support


 

 

I NEED
HELP!

 

Welcome to the TLC Support Center

Technical Support for Online Education

 

Student Notes

Students walking on campus Bye-Bye ST#s

You are no longer a number...
You are a name!
 

Use the same username and password you use to log into your myDCC account.  Carefully, read the instructions below. 

printable version

Accessing the Class 
Log into your Blackboard course site through the myDCC portal  Type myDCC into your browser's URL address field and hit Enter or go to

http://is-lump4-web.sunydutchess.edu/cp/home/loginf  to find the login page to the myDCC information portal.  Access the  Blackboard login page by clicking the BB icon on the myDCC Welcome page.  

 

Your Username and Password:
You will log into both myDCC and Blackboard with one username and password.  Your username is your first name and last name separated by a period.   For instance, Elizabeth Hurley’s username would be elizabeth
.hurley Duplicate names, such as John Smith, will have a number after the last name, e.g., john.smith1. 

CHECK YOUR SNAIL MAIL!
The Registrar’s Office has mailed information to you that includes the username and a pin code for establishing a
password for logging into the  
myDCC portal for the first time.  You can access Blackboard from the myDCC Welcome page by clicking the BB icon at the middle left of the page.  If you do NOT have the mailed information from the Registrar's Office, please go to the Registrar's Office or call them at  (845) 431-8020.  You also can call the HELP DESK at  1-866-334-9179.  You must give them your ID Card Number and the last 4 digits of your Social Security Number.  The TLC does NOT have your pin code information. 
 

YOU'VE GOT MAIL!
You will also have a DCC email address.   Your email address will be you first and last name separated by a period followed by  @email.sunydutchess.edu., for example, elizabeth.hurley@email.sunydutchess.edu.   Change your Blackboard email information to your new DCC email address.

 

Is your student information current in Blackboard?
You could be missing  important class and college information.
See details

 

 

IMPORTANT!
When taking tests on Blackboard:

 

Once you enter the test you MUST complete the test and hit the Submit button!  You can NOT open, close, and then re-enter the test!  DO NOT open the test to look at the test and/or print the test.  If you do, when you close the test, you'll be locked out.  You must contact your instructor to clear the attempt.  The TLC can NOT reset your test without the permission of your instructor.  SEE MORE RECOMMENDATIONS

 

Student and Faculty Online Education Technical Support at DCC

 

Attention Faculty!
Request your Spring 2008
Blackboard Course
HERE

 



Resources

Helpful plug-ins and tools
for Faculty and Students

 

 

Open Office - FREE!  Open source office suite for various platforms: www.openoffice.org